Modern Slavery Statement for Colliers Wood Carpet Cleaning

Colliers Wood Carpet Cleaning is committed to conducting business in a responsible, transparent, and ethical manner. This Modern Slavery Statement sets out our approach to preventing modern slavery and human trafficking in our operations and supply chains. We recognise our responsibility to identify, prevent, and address risks related to exploitation, forced labour, and unfair working practices.

Our Commitment and Zero-Tolerance Policy

We have a strict zero-tolerance policy towards all forms of modern slavery, human trafficking, forced labour, servitude, and child labour. This policy applies to every part of our business and to all individuals and organisations that provide goods or services to us. We will not knowingly engage with any supplier, contractor, or partner that supports or is involved in any form of modern slavery.

All employees, temporary staff, and contractors are expected to act with integrity and in line with our values. Any breach of this policy by our staff may result in disciplinary action, up to and including termination of employment or contract, and may also be reported to relevant authorities where appropriate.

Supply Chain Standards and Supplier Audits

Our supply chain includes providers of cleaning products, equipment, uniforms, facility services, and certain outsourced support functions. We are committed to working only with suppliers who share our standards on human rights, fair pay, and safe working conditions.

We communicate our expectations clearly to suppliers and require them to comply with all applicable labour, employment, and human rights laws in the countries where they operate. We reserve the right to assess and audit suppliers to verify compliance with these expectations.

Where risk is identified or suspected, we may undertake more detailed reviews or request further information, documentation, or on-site checks. If a supplier is found to be in breach of our modern slavery standards, we will require immediate corrective action. Failure to remedy such breaches may result in suspension or termination of the business relationship.

Employee Awareness, Training, and Responsibilities

We aim to ensure that our employees understand what modern slavery is, how to recognise potential warning signs, and the steps to take if they have concerns. Relevant staff, particularly those involved in procurement, recruitment, and contractor management, may receive targeted guidance or training to help them identify risks and respond appropriately.

All employees are responsible for upholding our zero-tolerance policy and for reporting any concerns about modern slavery in our business or supply chain. Managers are expected to promote a culture of openness where individuals feel safe to raise issues without fear of retaliation.

Reporting Channels and Whistleblowing

We encourage anyone who has concerns regarding modern slavery, human trafficking, or unethical labour practices connected to our operations to raise them as soon as possible. Concerns can be reported internally to a line manager or senior manager, or through our whistleblowing arrangements, where they will be treated seriously, promptly, and sensitively.

Reports can be made anonymously if the individual prefers, and we will not tolerate any form of victimisation or retaliation against anyone who raises a concern in good faith. All allegations will be investigated and, where necessary, appropriate action will be taken, which may include engaging with suppliers, revising procedures, or notifying relevant authorities.

Risk Assessment, Due Diligence, and Continuous Improvement

We regularly consider where the risk of modern slavery may arise within our business and supply chain, taking into account the types of services we provide, the sectors we purchase from, and the locations in which our suppliers operate. This helps us determine where enhanced due diligence or closer supplier engagement may be required.

Our due diligence measures may include reviewing supplier policies, seeking contractual assurances, and monitoring performance. We are committed to improving our processes over time, including refining our risk assessments, strengthening supplier requirements, and enhancing awareness among staff.

Monitoring and Annual Review

This Modern Slavery Statement is reviewed at least once every twelve months to ensure it remains effective, relevant, and aligned with legal requirements and best practice. As part of the annual review, we consider any incidents reported, audit findings, and changes in our business or supply chain that may affect our risk profile.

Where improvements are identified, we will update our procedures, training materials, and supplier management practices. By continuing to monitor, review, and refine our approach, Colliers Wood Carpet Cleaning seeks to play a proactive role in preventing modern slavery and promoting ethical practices in all aspects of our work.